Return and Warranty Policy
239 Smart LLC is committed to delivering high-quality smart home installation and home services. This policy explains how product and workmanship issues are handled.
Products Supplied During Service
239 Smart LLC does not sell products through this website. All devices and equipment are purchased and supplied by 239 Smart LLC on behalf of the customer, specifically for that customer's job.
Because each product is purchased to order for a specific customer and job, all products supplied by 239 Smart LLC are non refundable, whether or not installation has taken place. This does not affect any manufacturer warranty that applies to the device itself.
Service Warranty
239 Smart LLC stands behind its installation work. All installation services include a 30 day workmanship warranty. If an issue related to the installation arises within 30 days of the service date, 239 Smart LLC will return to diagnose and resolve the issue at no additional reasonable cost (cost not to exceed price of invoice).
This workmanship warranty covers installation related issues only. It does not cover manufacturer defects, which are handled under the applicable manufacturer warranty, nor issues caused by misuse, unauthorized modification, water damage, power surges, or service performed by another party after installation.
Manufacturer Warranties
Devices installed by 239 Smart LLC remain subject to their original manufacturer warranty. 239 Smart LLC will assist customers in coordinating manufacturer warranty claims where applicable, but is not the warrantor of the device itself.
Contact
Questions about this policy or a service warranty request can be directed to 239 Smart LLC at info@239smart.com or (239) 970-9319.