Privacy Policy
Last updated: July 11, 2026
239 Smart LLC operates this website, including all related information, content, and features, to provide you with information about our smart home installation and home services and to allow you to request service (the "Services"). This website is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use this website, submit a service request, or otherwise communicate with us.
By using this website, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.
Personal Information We Collect
We may collect or process the following categories of personal information, depending on how you interact with the Services:
Contact details including your name, service address, billing address, phone number, and email address.
Financial information including payment card information and transaction details, where payment is processed for services rendered.
Service request information including the details you provide about your home, project, or the issue you'd like addressed, and your history of service requests with us.
Communications including information contained in messages you send us, such as through our contact form, email, or phone calls.
Device information including information about your device, browser, IP address, and other identifiers collected automatically when you visit this website.
Usage information including how and when you interact with this website.
Sources of Personal Information
We collect personal information directly from you when you submit a service request, contact us, or communicate with us. We also collect information automatically through your use of this website, including through cookies and similar technologies, and from service providers such as Shopify who help us operate this website.
How We Use Your Personal Information
To provide our Services. We use your personal information to respond to service requests, schedule appointments, perform installation and repair work, process payment for services rendered, and communicate with you about your service history.
Marketing. With your consent where required, we may use your contact information to send updates about our services, promotions, or relevant maintenance reminders. You may opt out of marketing communications at any time.
Security and fraud prevention. We use personal information to protect against fraudulent, unsafe, or unauthorized use of our Services.
Legal reasons. We use personal information as needed to comply with applicable law, respond to legal process, and enforce our agreements and policies.
How We Disclose Personal Information
We may disclose your personal information to:
Service providers who perform functions on our behalf, such as Shopify for website hosting, payment processors, and scheduling or communication tools.
Legal and safety purposes, including to comply with a legal obligation, respond to a subpoena or similar request, or protect the rights, property, or safety of 239 Smart LLC or others.
We do not sell your personal information.
Relationship with Shopify
This website is hosted by Shopify, which collects and processes personal information about your access to and use of the website in order to provide and improve the website for us. Information you submit through this site may be transmitted to and shared with Shopify. To learn more about how Shopify uses personal information, you can review the Shopify Consumer Privacy Policy.
Third Party Links
This website may contain links to third-party websites, such as manufacturer or partner sites. We are not responsible for the privacy or security practices of those sites, and we encourage you to review their policies directly.
Children's Data
This website is not intended for use by children, and we do not knowingly collect personal information from children under the age of 16.
Security and Retention
We use reasonable measures to protect your personal information, but no security measures are perfect, and we cannot guarantee absolute security. We retain personal information as long as needed to provide our Services, maintain your service history, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and the right to opt out of marketing communications at any time. You can exercise these rights by contacting us using the details below. We will not discriminate against you for exercising these rights and may need to verify your identity before processing a request.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the revised policy on this website and update the "Last updated" date above.
Contact
Questions about this Privacy Policy or requests regarding your personal information can be directed to 239 Smart LLC at info@239smart.com or (239) 970-9319.